Degraded Performance on EU Cloud
Incident Report for Humio
Resolved
This incident has been resolved.
Posted Sep 27, 2024 - 15:01 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 27, 2024 - 13:45 UTC
Update
We are currently deploying a fix for the issue.
Posted Sep 27, 2024 - 13:11 UTC
Update
Thank you for your patience while we continue working on a fix for this issue
Posted Sep 27, 2024 - 11:27 UTC
Update
Queries using the cidr function that include a files argument have now been unblocked.

We thank you for your patience while we continue to work on a fix for this issue.
Posted Sep 26, 2024 - 21:42 UTC
Update
All queries using the cidr function that include a files argument have been blocked while we continue to implement a fix for this issue.
Posted Sep 26, 2024 - 20:20 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 26, 2024 - 14:00 UTC
Update
We are continuing to investigate this issue.
Posted Sep 25, 2024 - 22:05 UTC
Update
We are still investigating degraded performance.
Posted Sep 24, 2024 - 19:53 UTC
Investigating
We are currently investigating reports of degraded performance.
Posted Sep 24, 2024 - 15:19 UTC
This incident affected: EU (API, Log Ingest, Searching).