Outage on some US-2 LogScale Clusters

Incident Report for Humio

Resolved

The backlog for this incident has been processed.
Posted Feb 24, 2024 - 00:04 UTC

Update

FLTR ingest has been restored at 2010 UTC and we currently monitoring.
Posted Feb 23, 2024 - 20:21 UTC

Update

The restart of the specific cluster is complete and queries have been unblocked.
Posted Feb 23, 2024 - 18:43 UTC

Update

The impacted cluster is being restarted. Queries are being blocked during the restart.
Posted Feb 23, 2024 - 18:34 UTC

Identified

At 1715 UTC, FLTR data ingest on a single LogScale cluster in US-2 was halted. The FLTR data is being queued and will be ingested after the issue is resolved.
Posted Feb 23, 2024 - 18:31 UTC
This incident affected: US (API, Authentication, Log Ingest, Searching, S3 Archiving).
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